Privacy Policy

Welcome to Gold Guru (“we”, “us”, or “our”). We’re committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit https://goldguruinc.com or engage our services.

1. Information We Collect

a. Information You Provide

• Contact form submissions or inquiries: name, contact number, email address, message.
• Mis-call or callback requests: phone number and optionally, preferred time.
• Any other communications you send through forms or email.

b. Automatically Collected Information

• Technical data: IP address, browser, operating system, device details.
• Usage data: pages visited, time spent, referral sources, click paths, and analytics.
• Cookies and tracking technologies used to enhance performance and personalize your experience.

2. How We Use Your Information

• To respond to your queries, callback requests, and provide requested services.
• To deliver customer support and service updates.
• To send marketing messages or updates, only with your consent.
• To optimize the website and analyze performance.
• To prevent fraud and ensure secure and trustworthy operations.
• To comply with legal and regulatory obligations.

3. Legal Basis for Processing (Where Applicable)

• Your consent (e.g., marketing communications).
• Contractual necessity (responding to your requests or providing services).
• Legitimate interests (improving services, ensuring security, analytics).

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable essential website functionality.
• Analyze website usage and performance.
• Deliver marketing and promotional content (with consent).

You can manage cookies via browser settings, though disabling certain cookies may affect site features.

5. Disclosure of Your Information

• Service Providers: Hosting, analytics, email, and other tools that help us operate the Site.
• Legal Obligations: If required by law or to protect our rights or user safety.
• Business Transfers: In case of sale, merger, or restructuring, with confidentiality protections.

6. Data Retention

We retain personal data only as long as needed for its purpose, to comply with legal obligations, or to enforce our policies. Marketing data is retained until you opt out.

7. Security

We implement industry-standard measures to protect your data. Despite best efforts, no system is fully secure. In case of a breach, we’ll comply with applicable laws on notification and remediation.

8. Your Rights

• Access or request a copy of your personal data.
• Correct inaccurate data.
• Request deletion (where legally permitted).
• Opt out of communications or withdraw consent.
• Object to or restrict data processing.
• Request data portability (where applicable).

To exercise your rights, contact us using the details below. We may verify your identity before responding.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect data from minors. If you believe a child’s data has been shared, please contact us for removal.

10. Third-Party Links

The Site may link to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before sharing information.

11. International Data Transfers

Your information may be transferred to, processed, or stored in India or other countries where our service providers operate. We maintain appropriate safeguards as required by law.

12. Updates to This Policy

We may update this Privacy Policy. Changes will be reflected by amending the “Effective Date”. Significant updates will be communicated via the Site or email.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please reach out: